This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority.

Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together?

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance?

In today’s world, the automotive business demands more than keeping your nose to the grindstone and your ear to the ground. You need to be business savvy and have the ability to establish yourself in a credible manner.

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult.

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This program will be concerned with small business meetings...

For managers in today’s Auto business world, it’s essential to have a working knowledge of finance. We all play a role in our organization’s financial health, whether we realize it or not.

Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets.

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities.

This workshop will provide you the knowledge and skills to be able to manage the team and resources to achieve higher levels of customer retention and profitability via existing customers and by winning new customers.

In today's world, change is inevitable and often difficult to deal with. During this course, you will learn how to implement, manage, and cope with change.

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result.

Delegation is one of the hardest skills for a manager to master. However, the skill can be learned. This workshop will explore many of the facets of delegation, including when to delegate and who to delegate to.

Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide.

If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent you from getting where you need to be.